How quickly can you respond to my inquiry?
We typically respond to all inquiries within 2-4 hours during business hours. For urgent matters, our 24/7 emergency support line is always available.
Do you offer virtual consultations?
Yes! We offer video consultations via Zoom, Skype, or Google Meet. This allows us to provide personalized service regardless of your location.
What information should I prepare before contacting you?
It's helpful to have your travel dates, destination preferences, budget range, and any special requirements ready. However, we can work with whatever information you have available.
Do you provide support during my trip?
Absolutely! We provide 24/7 support throughout your entire journey. Our team is always available to assist with any questions or issues that may arise.
Can I modify my booking after it's confirmed?
Yes, we understand that plans can change. We'll work with you to modify your booking according to our flexible policies and any applicable fees.